Shipping

Rockpretty Baby, rpKids, and 4URPRetty currently offer WorldWide Shipping.  All standards orders will be processed and shipped within 24 - 48 hours on regular business days.  

We currently offer Flat Rate Shipping charges for our customers within Canada and the Continental USA.

Flat rate shipping fees are as follows within Canada:

• Up to $74  = $8*
  
• $75+ = FREE*

*FREE Shipping does not apply to any orders shipping outside of Canada even if ordered within Canada.  FREE Shipping also may not apply to Special Orders.  When Special Orders ship separately, all other regular instock items purchased must total $75 or more to qualify for Free Shipping.

• Within Canada most standard orders are shipped Expedited Canada Post and Trackable USPS to the Continental USA.  All packages are insured up to $100. Additional insurance can be purchased separately.  If you require addtional coverage, please request this during check-out and we will send you a separate invoice for the additional charge.

• On occasion, and with special order items, we also ship UPS, Fedex, Purolator, and CanPar.

Flat rate shipping fees to the Continental USA are:

• $15* 

*Additional shipping charges may apply to special orders and some oversized products.  We are unable to ship certain items outside of Canada.  This will be noted if applicable on the individual product page.  All orders may go through US customs which can subject the order to delays, duties and taxes, which are the sole responsiblity of the purchaser and not Rockpretty Baby, Rockpretty Kids or RockPretty.

Free Local Pick-Up:

• We are located in the SW part of Calgary.  Please select the Local Pick-Up option during checkout and we will contact you when your order is ready along with our location.  You can then arrange a time to pick-up your order at a time that works best for you and your busy life. 

Approximate Shipping Times*: 

• Monteal - 4 Days
• Toronto - 4 Days
• Ottawa - 4 Days
• Winnipeg - 2 Days
• Regina - 2 Days
• Calgary - 1 Day
• Edmonton - 1 Day
• Vancouver - 2 Days
• Prince Gearge - 3 Days
• Victoria - 2 Days 
• *Business days once order has been processed and ready to ship

International Shipments:

When placing orders that are shipping outside of Canada and the Continental USA, please note that additional shipping charges apply.  These costs will not appear at checkout and a separate invoice requesting the shipping costs will be sent within 24-48 hours after your order has been processed.  Your payment for your order will not be processed until the shipping charges have been paid for and agreed upon by yourself.  Please note that International Shipping Costs greatly vary depending on destination and items being shipped.  All orders may go through customs and be subject to duties and taxes which are the sole responsibility of the purchaser and not Rockpretty Baby, Rockpretty Kids, or RockPretty.

ADDITIONAL INFORMATION:

• When purchasing from Rockpretty Baby, rpKids, and 4URPretty, all items purchased will ship together

• For USA and International orders please remember your orders will go through customs and this can on the rare occasion hold them up. Also, your order may be subject to duties and taxes which are your responsibility and are not included in the cost of your order or shipping.

• We have a select few oversized items that have an additional overweight handling surcharge to cover the extra shipping fees. When applicable, these charges will be noted in the product description section on the individual product page.

• Some of our items are drop shipped directly to you from our manufacturers. If this is the case, this will be noted in the product description page. Shipping may take slightly longer for these items and your entire order will not ship together in these circumstances.  Please see our Special Order section for further details.

• We do our best to process your order within 24-48 hours on standard business days. This includes contacting you if you require a pick-up, delivery or shipping it. When your order has shipped you'll receive a secondary email from us with the tracking # for your order. 

• Whenever possible we reuse boxes that we've saved/received to package your order in. We also use recycled Bio-Degradeable bags.  We're trying to do our part in helping the Earth and now you can say you're doing your part too. So please recycle or reuse whenever possible!

• Pre-Orders that receive Free Shipping cannot be split if ordered with In-Stock items. If you wish to have your order split so you receive In-Stock items first a $8 shipping charge will be incurred. Just note in the comment section during check-out that you wish to split your order or send us an email.